Shipping policy

Shipping Policy

Thank you for shopping with Thread & Soul.

We are committed to delivering your order safely and efficiently across India.

Shipping

We currently ship across India through trusted logistics partners.

Shipping charges, if applicable, will be displayed during checkout before payment.

Delivery Timeline

Estimated delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other unforeseen circumstances.

While we strive to deliver every order as quickly as possible, delivery dates are estimates and cannot be guaranteed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS with your tracking details.

You can use the tracking information to monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Thread & Soul is not responsible for delays or failed deliveries caused by incorrect addresses, invalid phone numbers, or incomplete delivery information.

Delivery Attempts

Our courier partners may attempt delivery multiple times.

If a shipment is returned because of customer unavailability, refusal to accept the package, or an incorrect address, additional shipping charges may apply for re-delivery.

Lost Shipments

If a shipment is officially confirmed as lost in transit, please contact us immediately. After verification, we will arrange a replacement or refund where applicable.

Contact

For shipping-related queries, please contact:

Email: